Effective Date: July 21, 2026

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Welcome to More Than Just A Dog Pet Care (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, client portal, and pet-care services, including dog walking and pet sitting services.

By accessing our website, submitting a service request, creating a client account, or booking services with us, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

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1. Website and Services

The Company provides professional pet-care services, including dog walking and pet sitting.

Our website provides information about our services, allows visitors to contact us, and may provide access to client scheduling, communication, and payment platforms.

All pet-care services are subject to our separate Client Service Agreement, which clients must review and accept before services begin. The Client Service Agreement contains the specific terms related to pet care, scheduling, cancellations, client responsibilities, safety procedures, and service expectations.

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2. Use of Website

You agree to use this website only for lawful purposes.

You agree not to:

• Use the website in a manner that damages, disables, or interferes with website operations

• Attempt unauthorized access to website systems, accounts, or information

• Submit false, misleading, or fraudulent information

• Use website content for unauthorized commercial purposes

We reserve the right to restrict or terminate access to our website or services if these Terms are violated.

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3. Client Information and Accounts

When submitting information through our website, contact forms, client portal, or other communication methods, you agree to provide accurate and current information.

If you create an account through a third-party platform, you are responsible for maintaining the confidentiality of your account information and any activity associated with your account.

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4. Scheduling and Payments

Pet-care services may be scheduled and managed through third-party platforms, including:

• Time To Pet client portal

• Other approved scheduling or communication platforms

Payments may be processed through approved payment providers, including:

• Stripe (through Time To Pet)

• Venmo

• Zelle

• Other payment methods accepted by the Company

You agree to provide accurate payment information and authorize payment for services requested.

Payment terms, cancellation policies, and service-specific requirements are outlined in the Client Service Agreement.

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5. Third-Party Services

Our website and services may use third-party providers to help operate our business, including website hosting, scheduling, payment processing, communication, and other business tools.

These services may include:

• Wix website hosting

• Time To Pet client management platform

• Stripe payment processing

Third-party providers have their own terms of service and privacy policies. The Company is not responsible for the availability, security, or practices of third-party services.

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6. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information, including our use of email and SMS communications. By using our website or services, you acknowledge that you have read our Privacy Policy.

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7. Intellectual Property

All content on this website, including but not limited to text, photographs, graphics, logos, designs, service descriptions, and other materials, is owned by or licensed to the Company.

You may not copy, reproduce, modify, distribute, publish, or use website content without prior written permission.

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8. Third-Party Links

Our website may contain links to third-party websites, platforms, or resources.

These links are provided for convenience only. We do not control and are not responsible for the availability, content, security, or privacy practices of third-party websites.

Accessing third-party websites is done at your own risk.

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9. Website Disclaimer

We make reasonable efforts to provide accurate and current information on our website. However, we do not guarantee that website content will always be complete, accurate, reliable, or error-free.

Our website and online services are provided on an “as available” basis.

We reserve the right to update, modify, or discontinue website content or features at any time.

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10. Limitation of Liability

To the fullest extent permitted by applicable law, The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of our website

• Website errors or interruptions

• Third-party platforms or services

• Events outside our reasonable control

Any liability related to pet-care services will be governed by the separate Client Service Agreement.

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11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its owners, employees, contractors, and representatives from claims, damages, liabilities, losses, or expenses arising from:

• Your misuse of the website

• Your violation of these Terms

• Information you provide that is inaccurate or misleading

• Your violation of applicable laws or regulations

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12. Termination of Website Access

We reserve the right to restrict, suspend, or terminate access to our website or online services at our discretion if a user violates these Terms or engages in unlawful or harmful activity.

 

13. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of the State of New York.

Any disputes arising from these Terms shall be resolved according to applicable state and federal laws.

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14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective when posted on this website with an updated Effective Date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

 

15. Contact Us

If you have questions about these Terms of Service, please contact:

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More Than Just A Dog Pet Care
Email: hello@morethanjustadogpetcare.com
Phone: 845-216-2525